A: No. If you qualify you will receive a free wireless handset which will be preloaded with free minutes of airtime.
A: When you receive your new phone, inside the package will be instructions on the activation procedure as well as important information about your CellSpan Wireless service. Make sure you read all of the information provided to ensure that you maximize the benefits of your new cellular phone.
A: No, you can purchase additional minutes of airtime to add to your account if you want. However, you do not need to buy any additional airtime to keep your Lifeline phone active!
A: The number of free minutes added to your account varies by plan and state you select, but every account come with a baseline of 250 free minutes.
A: If you had Lifeline before you may still qualify as long as you meet the eligibility requirements.
A: No. If you are receiving Lifeline benefits now on your home phone you may not have access to Lifeline on more than one telephone (land-line or cell phone) at one time.
A: To apply for CellSpan Wireless service, just click here and follow the instructions for your state.
A: Qualification rules will vary between different states. CellSpan Wireless is not available in each state. Find your state below for the eligibility and program rules.
A: To find out if you live in an area where CellSpan Wireless will be able to service you, please click here.
A: Renewal rules will vary between different states.
A: Yes. CellSpan Wireless supports wireless phones that are Hearing Aid Compatible (HAC).